Providers
Become a Heritage Vision Plans provider, and join a dynamic, expanding network of eye-care professionals and a growing list of the companies they serve.
- Enroll and participate at no cost
- Experience quick, accurate claims processing
- Enjoy timely reimbursements on exams and material allowances
- Use the lab of your choice for lens fabrication
- Sell from your own frame selection (no “frame kits” or required brands)
As a Heritage Vision Plans provider, you're the "public face" of the vision care programs we provide, and we value the relationship we have with you. Personal service is one of the reasons our network of providers is so stable with an extremely low turnover rate.
As for customer service, we’re a phone call away, making it easy to change to your information, add a new doctor, or add a new location. Also, you always have a provider representative available to answer questions and address your needs – either by telephone or email. Whether you’re a private practice provider or affiliated with a retail location or corporate chain, we’re here to help.
Become A ProviderAlready a provider?
Log InInterested in becoming a Heritage provider?
Please fill out the provider enrollment request form
We have partnered with Heritage Vision Plans for many years. We have always appreciated the drive of the customer service and provider relations departments to provide excellent service to both patients and providers. We look forward to working together for many more years to come.
Thank you for your interest in joining the Heritage Vision Network.
To begin the process of becoming a provider, please complete the
enrollment request.
Provider Enrollment Form
Frequently Asked Questions
- How do I join and qualify to become a Heritage participating in-network provider?
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To join our Heritage Provider Network, go to www.HeritageVisionPlans.com, click “Become a Provider” and follow the instructions. You may also contact Heritage Provider Relations at 800-252-2053 (ext. 1639) to request an application.
As a prospective Heritage provider, you will undergo a rigorous initial credentialing and verification process before joining the network. We re-credential providers every two years and conduct on-site quality assurance audits of network providers.
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- Does Heritage Vision Plans accept all types of providers?
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Yes. The Heritage Provider Network includes optometrists, ophthalmologists and opticians. We accept both private practice providers and those affiliated with retail locations or corporate chains.
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- How often do you process provider claims?
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We process clean claims within 48 hours, and we issue payments twice a month.
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- Can I submit claims electronically?
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Yes. Heritage providers are able to submit claims through our secured Provider Web Portal at www.HeritageVisionPlans.com. Once enrolled in our network, we will assist you with the registration process and provide you with an overview of all of the features and benefits this portal offers.
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- How will your members know that we are a Heritage Network Provider?
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As a Heritage provider, your information will be included in our Heritage Provider Directory. Members will be able to access this information online at www.HeritageVisionPlans.com or they may contact our Customer Service Center at 800-252-2053, Monday – Friday 9am – 8pm and on Saturday 9am – 4pm, for assistance.
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- How do I verify a Heritage member?
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Heritage members will provide you with their identifying information (Name, Date of Birth or ID Number, and the name of their employer or covered group). Prior to rendering services, you may verify member eligibility, determine level of benefit coverage, and obtain authorizations through our Heritage Provider Web Portal at www.HeritageVisionPlans.com or you may contact our Customer Service Center at 800-252-2053, Monday – Friday 9am – 8pm and on Saturday 9am – 4pm, for assistance.
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